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Before reaching out to us with your question, we kindly invite you to take a moment to browse through our Frequently Asked Questions. There’s a good chance you’ll find your answer right here, saving you time and helping you move forward quickly. If your question isn’t covered, don’t hesitate to get in touch—we’re here to help!
Frequently Asked Questions
Home owners
How do I rent out my property through your service?
Start by contacting us to schedule an initial consultation. We’ll discuss your property, rental expectations, and any specific requirements you may have.
How do you determine the rental price for my property?
We assess the market value based on location, property size, condition, and local demand. Our goal is to maximize your rental income while keeping the property competitively priced.
What happens if a tenant damages my property?
We ensure all tenants sign a clear rental agreement that outlines their responsibilities. Additionally, a security deposit is collected to cover any potential damages beyond normal wear and tear.
What types of tenants do you work with?
We work with a variety of tenants, including individuals and businesses. All rentee’s are carefully screened to ensure reliability and suitability.
Do you handle all property management tasks?
Yes, we offer comprehensive property management services, including finding tenants, handling maintenance requests, and ensuring timely rental payments.
How do you screen potential tenants for my property?
We conduct a thorough screening process that includes identity verification, employment and income checks, and references from previous landlords. This ensures we match your property with reliable and responsible tenants.
For tenants
How do I report a repair issue?
You can report repair issues by filling out our online maintenance request form or by contacting us via email. Please include details about the issue and, if possible, photos to help us assess the situation quickly.
Who is responsible for minor repairs?
Tenants are typically responsible for small, day-to-day maintenance tasks, for example, changing lightbulbs or unclogging sinks. For larger issues, please contact us, and we’ll discuss a way forward to accommodate for the required repairs.
How long does it take to resolve a maintenance request?
We aim to address urgent issues, such as heating or plumbing problems, within 24-48 hours. Non-urgent repairs will typically be resolved within 7-10 business days.
What documents do I need to rent a property?
To rent a property, you’ll need to provide a valid ID, proof of income or employment, and, in some cases, references from previous landlords.
What happens if I want to move out early?
If you need to leave before your lease ends, please contact us as soon as possible. We’ll discuss the terms of your lease and explore possible solutions, such as finding a new tenant.
What should I do if I lose my keys?
If you lose your keys, please contact us immediately. We’ll help arrange for a replacement key or locksmith. Note that any associated costs may be your responsibility, depending on your rental agreement.
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Get In Touch
Reach Us
- contact@direct-housing.nl
- facility@direct-housing.nl
- finance@direct-housing.nl
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Would you like to start a project with us?
At Direct-Housing B.V., we combine expertise with a personal touch to turn your rental goals into reality. Curious about how we can help you? Let’s connect and explore the opportunities together. Reach out today to start the conversation!